Guarantee & After-Sales Service
Quite often, even after we’ve chosen an item and purchased it successfully, there may be some things we might want to change or repair afterward - either during or following the delivery process, when filing a return or applying for using our warranty. Here we'll try to explain in plain terms how does our store’s warranty policy works and how you can be using it when shopping with us!
What Products are Provided with the Warranty?
All our items apply for an almost unconditional 1 Year Warranty. If the product you purchased is defective within 1 Year from the date of purchase, you are covered.
Exchange & ReturnWithin one year from the date of purchase, Good Buy Kits will pay for the return and replacement shipping cost of a defective product.
Warranty ExceptionsAll products damaged by customers or improper usages are not covered.
Where to Apply for Warranty Services?
We want to provide you the best shopping experience by making everything easy. Please simply send an email to firstname.lastname@example.org with your order id, a short description of the issue. We will get back to you as soon as possible.