Returns and Refunds Policy

Thank you for shopping at Good Buy Kits. If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

 

Returns

To be eligible for a return, please make sure that:

  • The product was purchased in the last 30 days
  • The product is in its original packaging
  • You obtained a Return Merchandise Number (RMN) from us

Products that do not meet these criteria will not be considered for return. 

 

To obtain a Return Merchandise Number (RMN), contact us:

  • By email: return@goodbuykits.com

 

Send the product with its original packing and the RMA number, along with a note indicating whether you want to exchange the product (and if so, what other product you want to order) or a refund, to:

Good Buy Kits
563 Ebury Pl
Delta BC
V3M6M8 Canada

 

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.


Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Good Buy Kits. . If you receive a refund, the cost of return shipping will be deducted from your refund.


Damaged items

If you received a damaged product, please notify us within 14 days of the original purchase of the product. You can exchange the product or receive a full refund. We will be responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Good Buy Kits.


Sale items

Sale items cannot be refunded. However, if you received a damaged product, you can exchange the product or receive a full refund.


Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: return@goodbuykits.com
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